Your Legal terms before account access
Our Legal notice sets the conditions for opening, using and closing your account. Access depends on local law, and you must provide correct personal details when completing the account form and phone verification. We may check account ownership before changing wallet status or processing a withdrawal
-
1
request, using the details attached to your profile. The notice also explains how we record requests linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. A payment record does not change the Legal conditions for access. If a rule affects your account, we
-
2
will direct you to the relevant term and explain the next contact step. Read this page together with any account message shown in the cashier area.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.